Solon is the market leader in resident led service improvement. We will work with you to put residents and service users at the heart of your service improvement programme to ensure you will meet audit inspection and regulatory requirements.

Our team has up to date knowledge of government policy, inspection and regulatory regimes. We have worked with over 100 local authorities, housing associations and public sector organisations to provide tailor made solutions which assess performance, satisfaction and impact. 

Our products include:

• Resident Mystery Shopper programmes
• Resident Inspector programmes
• Service Reviews

Some of our clients include:

L&Q Housing Trust
Metropolitan Housing Partnership
Harvest Housing Group
London Borough of Camden
Barnet Homes
Hammersmith & Fulham Homes
Crawley Homes
One Housing Group
Moat Housing
Hounslow Homes
Notting Hill Housing Trust
Hyde Housing
Mendip Homes
City West Homes
Reading Borough Council
Havering Council
West Yorkshire HA
The Network Housing Group
Maidenhead and District HA
Homes for Islington
Richmond upon Thames Churches Housing Trust
Elmbridge Housing Trust
Housing Hartlepool
Leeds Federated HA
Riverside HA
Aspire Housing
Walsall HA